Dining Room Manager

Daytime Hours | Leadership Role | Growth Opportunity

About A Taste of Britain

A Taste of Britain is a beloved tea room and restaurant in Wayne, PA — known for our warm, British-inspired hospitality and exceptionally busy daytime service. While guests love our cozy charm, we operate with the pace, complexity, and professionalism of a full-service restaurant. From elegant service to a bustling lunch rush and curated retail shop, we pair heartfelt hospitality with elevated standards.

We’re looking for a Dining Room Manager to help us take our front-of-house service to the next level. If you’re someone who knows and loves fine dining but is ready for better hours, a positive culture, and no late nights, ATOB may be the best job you’ve ever had.

Position Overview

The Dining Room Manager reports to the Assistant General Manager and holds primary responsibility for managing the dining room floor and the reservation desk. This person will champion service excellence on every shift — ensuring smooth, polished service in a cozy and friendly environment. You will uphold and strengthen our fine-dining service standards, lead and coach our servers, hosts, and bussers, and manage FOH scheduling to a labor budget.

This is a hands-on leadership role for someone who thrives in a fast-paced environment, brings poise and professionalism to every interaction, and loves creating meaningful experiences for both guests and staff.

Key Responsibilities

Dining Room Leadership & Service Standards

Lead the dining room floor during service, ensuring a warm, polished, and elevated guest experience.
Uphold and refine fine-dining service standards tailored to our cozy tea room environment.
Coach and mentor FOH team members in hospitality, service flow, and technical service skills.
Train and guide bussers to maintain quiet, efficient table clearing and resetting.
Support guest recovery with professionalism and genuine care

Scheduling & Labor Management

Create and manage server, host, and busser schedules to meet budgeted labor goals.
Adjust staffing in real time based on volume, reservations, and business trends.

Reservations & Guest Flow

Oversee the reservation desk and waitlist management, ensuring smooth table turns and timely, organized seating throughout each shift.
Manage bussers and support a coordinated, efficient table-reset process to keep the dining room flowing seamlessly during busy periods.

Daily Operations

Manage opening and closing procedures for the dining room.
Support cash handling, reporting, and FOH operational checklists.
Collaborate with the AGM and GM on service improvements, training initiatives, and performance feedback.

What We’re Looking For

2+ years of FOH leadership experience, preferably in a fine-dining or polished-casual environment.
Deep understanding of service etiquette, guest communication, and elevated hospitality.
Strong situational awareness and the ability to lead a team during high-volume service.
Excellent communication skills and a calm, confident presence.
Experience with staff scheduling and managing to labor budgets.
Hands-on, team-first attitude — you’re the kind of leader who jumps in where needed.
Familiarity with Toast, Resy, and 7shifts a plus.
ServSafe certification (or willingness to obtain).

Why You'll Love Working Here

Daytime hours — no late nights.
A leadership role in a thriving restaurant with high demand and a loyal guest base.
Supportive management team and a deeply collaborative culture.
Employee discounts on food, retail, and tea products.
Opportunity to make a real impact by elevating service standards and team culture as we continue to grow.

If you’re a Front of House leader who wants to contribute in a meaningful, well-supported role — we’d love to see what you can bring. Apply today by sending your resume and a short note about why you'd like to join our team to info@atasteofbritain.com.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 35 – 40 per week

Benefits:

Dental insurance
Employee discount
Health insurance
Vision insurance

Work Location: In person